TERMS + CONDITIONS
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the www.garage-pilates.com website or attending a class (the "Service") operated by Garage Pilates, LLC ("Garage”, “Garage Pilates”, “us", "we", or "our").
1. Scope of Agreement
Garage Pilates, LLC, provides fitness classes and related Products, Services, content and features through our website and brick-and-mortar studio.
Any reference to you, shall also include any customer classified as a minor whose guardian must accept and ensure compliance with these terms on their behalf.
These Terms of Service (the “Terms“) are an agreement between you and Garage that sets forth the legally binding terms and conditions for your use of the Services. By signing these Terms or continuing to use our Services, you agree that such use is legally sufficient consideration under these Terms. If you are enrolling or signing for a minor (14-18) years of age, the above applies equally to said minor.
We have also adopted a Privacy Policy that you should refer to in order to fully understand how we use and collect information and to learn about our privacy practices.
By accessing or using the Services in any manner, including, but not limited to, visiting or browsing the Site, or attending classes and events in our studio, you acknowledge that you have read and understood this Agreement and you agree to be bound by these Terms. You are only authorized to use the Services if you agree to abide by all applicable laws and to the Terms. Please read the Terms carefully and save a copy for your own records. If you do not agree with (or cannot comply with) these Terms, you should leave the Site and discontinue use of the Services immediately.
While these Terms apply to you anytime you are using our Services, certain provisions of these terms will only apply to you when you are taking part in one of our exercise classes (our “Classes”). Please see the General Policies for Class Participation (11).
2. Use of the Service
The Service and its original content, features, and functionality are and will remain the exclusive property of Garage Pilates, LLC and its licensors.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
To access the Services, you may be asked to provide certain details or other information. It is a condition of your use of the Services that all the information you provide to us is correct, current and complete. You agree that your failure to provide complete and accurate information may result in the termination of your access to the Services.
You agree to abide by the rules and policies established by Garage Pilates, LLC. Such rules and policies will be applied generally in a non-discriminatory manner to users of the Service. We reserve the right to restrict access to some or all parts of the Services to anyone, at anytime, if we deem that these policies have been broken. Restriction of access may include the termination of Site account(s) and any agreements between you and us, including memberships.
3. Minors (Ages 14-17)
By using our Services, you represent that you are at least 14 years of age, and, if between the ages of 14 and 18, your parent or guardian has consented to the Terms and your use of the Services. A minor 14–15 years old may participate in classes only with a parent or legal guardian present and attending the class. Minors 16–17 years old may participate in classes without a parent or guardian, but the parent or guardian must agree to these Terms on their behalf first. No one under 14 years of age may use the Services unless explicit permission is granted by Garage Pilates, LLC.
EVERYONE BETWEEN THE AGES OF 14-17 MUST HAVE A Parental Consent Liability Waiver ON FILE, OR YOUR ACCOUNT MAY BE PAUSED. If you are a parent/legal guardian and you provide your consent to a teenager’s access to and use of the services, you agree to be bound by all of these terms and assume full responsibility.
No person, of any age, will be permitted to wait in the lobby unattended during class sessions unless they are a class participant.
4. Accounts & Account Security
In order to access some Services available on the Site, you will have to create an account (“Account“). You may only have one active Account at any given time and may not allow other people to use your Account to access or use our Services. You may not use another person’s Account. We expect you to accurately maintain and update any information about yourself that you have provided to us. You agree that you are solely responsible for the activity that occurs on your Account. You agree to keep your account password secure and confidential. You agree to notify us immediately of any breach of security or unauthorized use of your account.
We reserve the right to take any and all actions we deem necessary or reasonable to maintain the security of our Services and your Account, including without limitation, terminating your Account, changing your password or requesting information to authorize transactions on your Account.
We explicitly disclaim liability for any and all losses and damages arising from your failure to comply with this section.
5. Authorized Use
You may use the Services only for lawful purposes and in accordance with these Terms. While using the Services, you are required to comply with all applicable statutes, orders, regulations, rules and other laws, as may be relevant in the jurisdiction in which you receive the Services or reside.
In addition, we expect users of the Services to respect the rights and dignity of others.
You agree not to use the Services or Content, for any reason whatsoever:
For any unlawful purposes, or that could violate any applicable federal, state, local, or international law or regulation, as may be relevant in the jurisdiction in which you receive the Services or reside;
To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm us or other persons using the Services or expose them to liability.
Additionally, you agree not to, for any reason whatsoever:
Use the Services or Content for any commercial purpose that is not explicitly approved by us;
Use the Services in any manner that could disable, overburden, damage, or impair the Site, or any other party’s use of the Services;
Use the Services to distribute unsolicited promotional or commercial content, or solicit other persons using the Services for commercial purposes;
Post, upload, share, transmit, distribute, facilitate distribution of or otherwise make available to or through the Services any content that is unlawful, harmful, harassing, defamatory, threatening, intimidating, fraudulent, tortious, vulgar, obscene, hateful, pornographic, spam, discriminatory, violative of privacy or publicity rights, infringing of intellectual property or other proprietary rights, or otherwise objectionable in our sole discretion, including unauthorized or unsolicited advertising;
Post to or transmit through the Services any sensitive personally identifiable information about yourself or third parties, such as social security, credit card or bank account numbers, health or medical information, or other information concerning personal matters, unless specifically requested by us;
Make available for sale or rent, or any other type of redistribution, any Content;
Use the Content or Services in any unlawful manner or in whole or in part for any unlawful purpose;
Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Services, or express or imply that we endorse any statement you make;
Build a competitive product or service using the Services, build a product or service using similar ideas, features, functions, or graphics as the Services or determine whether the Services are within the scope of any patent;
Interfere in any manner with the operation or hosting of the Services or monitor the availability, performance, or functionality of the Services;
Assist or permit any persons in violating these Terms or other applicable laws or rules governing the use of the Services;
Make any use of the Content that would infringe any copyright therein; or
Otherwise attempt to interfere with the proper working of the Services.
6. Purchases
If you wish to purchase any product or service made available through the Service, you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
Our Sites or Services may allow you to purchase Products directly from us in the form of class packages, memberships, gift cards, apparel, exercise equipment, accessories, and other related services or goods (“Products“).
We may make improvements and/or changes to our Products, add new features, or terminate a Product at any time without notice. We also:
(a) reserve the right to change the Products advertised or offered for sale through our Services, the prices or specifications of such Products, and any promotional offers at any time without any notice or liability to you or any other person;
(b) reserve the right to limit quantities sold or made available for sale;
(c) do not warrant that information on Site or provided at a studio (including without limitation product descriptions, colors or photographs) is accurate, complete, reliable, current or error-free; and
(d) reserve the right to modify, cancel, terminate or not process orders (including accepted orders) where the price or other material information on our Sites or App is inaccurate, where we have insufficient quantities to fulfill an order or for any other reason in our sole discretion. If we do not process an order for such reason, we will either not charge you or will apply credit to the payment type used in the order. Some jurisdictions may not allow the exclusions and disclaimers of certain implied warranties, so some of the provisions of this section may not apply to you.
Promo Codes and Discounts: We may offer promo codes, discounts, coupon codes, and/or other offers that provide a benefit to you when entered upon checkout. These cannot be applied to prior or completed transactions, they must be provided at the time of purchase. Generally, promo codes and discounts cannot be combined with other offers or used with subscription orders. Only consumers can use promo codes, they cannot be used by resellers, wholesalers, practitioners, or the like. Any such promo code, discount or other offer may be discontinued or voided at any time. You may have no right to discounts, coupons, or offers that are expired or discontinued even if they remain visible on the Sites.
Freezing membership: You may freeze your membership for up to six months for an injury. If you are pregnant, you may freeze your membership up to 12 months – we support you, and will be here when you’re ready to come back to class postpartum and at your own pace.
Membership Packages: Membership packages can be canceled with a doctor’s order or a verified move out of the region where your membership is active, although documentation may be required in either case and we do not guarantee any such cancellation. We have the final say on whether to grant a cancellation of a membership package in our sole discretion.
Refunds, Returns, and Cancellations:
Classes and Membership Packages: Classes and membership packages are non-refundable. We do not offer refunds on purchases for our classes and membership packages, beyond your statutory rights. We strongly urge you to be modest in your membership purchases, and to make sure you like us, can reach the venue, and like what we do before making any purchases.
Product Returns: Unused merchandise (fully tagged with no damage) purchased in our studio will be accepted for a full refund within 7 days of purchase. After 7 days, a store credit will be issued, which will be valid for up to 30 days. No returns will be provided without a receipt. All beverages are final sale.
Cancellations: Read our Cancellation Policy. Rescheduling to a new time slot is considered a cancellation. You must cancel class through our online booking system, if for any reason the website is down or you cannot login to your account, you must notify the studio of your cancellation via email or text message. No-shows will forfeit that class credit.
Reservations: Class will begin at the designated class time. If you are late, we cannot guarantee that your spot will be held or that the door will be open, resulting in a no-show. If it’s your first class, please try to arrive 10-15 minutes early.
6. Availability, Errors, and Inaccuracies
We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other websites.
7. Intellectual Property
The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of Garage Pilates, LLC and its licensors.
8. Links to Other Web Sites
Our Service may contain links to third-party websites or services that are not owned or controlled by us.
Garage Pilates, LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services.
9. Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms. If we terminate your account or membership because you have breached the Terms, you will not be entitled to a refund of any fees or for any unused portion of any membership packages or class packages.
You may terminate your account or any membership that you have purchased, at any time, for any reason. You will not be refunded for any unused Services, and your membership will end effective immediately at the end of your contract.
10. Limitation of Liability
In no event shall Garage Pilates, LLC , nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
11. General Policies for Class Participation:
We want our classes, studios and all other Services to be safe and enjoyable environments for all of our users. With this in mind, we have established certain behavior that will not be tolerated while utilizing our Services (“Prohibited Behavior“). While using or taking part on our Services, whether in one of our studios, or at home or some other location, you agree that you shall not:
Wear inappropriate clothing that is unnecessarily revealing, intimidating or that contains messages or images that a reasonable person may find objectionable;
Exhibit nudity, indecent exposure or exhibitionist behavior of any type. This type of behavior could result in criminal charges being brought against you;
Interfere with other users’ enjoyment or participation in our Services;
Threaten our instructors, staff members, or other users’ in any way;
Use our equipment in any manner for which they were not designed or that is not the proper use for the equipment;
Steal from our studio or take personal belongings that are knowingly not yours;
Take part in our Services while under the influence of Alcohol or any other intoxicant or narcotic;
Violate any rule or regulation posted in our studios, on our equipment or given to you by an instructor or staff member
The above list is non-exhaustive, and we, and our instructors and staff members, reserve the right, in our sole discretion, acting reasonably, to determine what constitutes Prohibited Behavior.
Any breach of any part of this clause is grounds for exclusion from participation in any Garage activities, and/or the termination of any Services and/or the permanent ban of using any Services in the future.
WE AND OUR INSTRUCTORS AND STAFF MEMBERS RESERVE THE RIGHT TO REMOVE YOU FROM A CLASS, STUDIO OR OUR SERVICES AT ANY TIME, IN OUR SOLE DISCRETION, FOR EXHIBITING ANY PROHIBITED BEHAVIOR.
Please note that local and/or national laws may be more prohibitive than our Prohibited Content rules, and you agree that you shall abide by all laws, regulations, rules or other ordinances wherever you are.
12. Health and Safety
By agreeing to these Terms, enrolling online, and/or attending classes, events, activities, and other Garage programs, whether online or in a Garage facility or using Garage equipment, and/or by using the Services, you hereby acknowledge and agree:
(a) there are certain inherent risks and dangers in the strenuous nature of the Garage workout program;
(b) you have voluntarily chosen to participate in an intense physical exercise program;
(c) you understand that Garage strongly recommends that you consult with a licensed physician prior to commencing any classes;
(d) you have been fully informed of the strenuous nature of this exercise program and the possibility of adverse physiological occurrences including, but not limited to: abnormal blood pressure, fainting, heart attack or death;
(e) no physician or general practitioner has ever informed you that you have a heart condition and/or that you should not partake in the type of physical activities inherent in our classes;
(f) you have no ailment or injury that could be aggravated or made worse by taking part in our Services;
(g) you do not know of any reason why you should not, or that it would be harmful to your health to, take part in our classes or Services; and
(h) if you are pregnant, you agree that:
(i) You will inform your instructor; and
(ii) you have consulted a physician or general practitioner that has approved your use of the relevant services.
If you are taking part in our classes or related Services from any other location that is not our studio, we cannot guarantee the adequacy or safety of any of the equipment you use, the location or your surroundings. Please take the upmost care to protect your safety while utilizing our Services in this way and only use equipment in the way it was intended to be used.
YOU ASSUME ALL RISK FOR YOUR HEALTH AND WELL-BEING, AND FULLY RELEASE AND HOLD HARMLESS FOR ANY RESPONSIBILITY, COST OR DAMAGES GARAGE AND ITS ENTITIES, ITS INSTRUCTORS, MEMBERS AND EMPLOYEES FOR ANY INJURY, HARM OR LOSS YOU MAY SUFFER, INCLUDING DEATH, AS A RESULT OF PARTICIPATION IN ANY GARAGE ACTIVITIES OR SERVICES. You must sign and agree to these Terms before you take part in our classes. If you are enrolling a minor (an individual who is not the age of majority in their jurisdiction of residence) of at least 14 years of age in our classes, the above release applies equally to said minor.
13. Personal Belongings:
You agree that we are in no way responsible for the safekeeping of your personal belongings while you are present in the studio, or for any belongings left behind. You assume all risk of loss for any of your personal belongings. We will do our best to ensure that Lost & Found items find their rightful home, though we may periodically donate unclaimed items if a reasonable amount of time has passed.
14. WIFI Access:
We may provide access to WiFi connections or similar network connections to you (“WiFi”) at our studio. No network communication is 100% secure, and users should take care when using a generally available Wi-Fi connection. We do not control and are not responsible for data or content that you access or receive via the WiFI. We reserve the right to monitor or store any transmission made through the WiFi, but we have no obligation to do so. You are prohibited from using our wifi network for anything unlawful or that may be deemed as harmful to Garage and its’ users.
15. Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. When changes are made to these Terms they will become immediately effective when published on this page unless otherwise noted.
16. Contact Us
If you have any questions about these Terms, please contact us at: hello@garage-pilates.com
Last Updated: November 1, 2024